Our terms and conditions 


needsandco.net is owned and operated by [backtoleaulimited] (“needsandco” We” “us” “our”)

This is a place for kindness only. We will not tolerate bullying of any kind. If we consider that you have engaged in bullying of any kind you will no longer be able to access or publish content on our Website.

needsandco is not a substitute for professional medical advice, and it should not be treated as such. If you need help please contact your local helpline or emergency services 



1. Accepting the Terms

Please read these Terms and Conditions and our Privacy Notice [privacy policy] (collectively, the "Agreement") carefully before using needsandco.net (“Website”). By using or accessing our Website, you agree to be bound by all the terms and conditions of this Agreement. If you don't agree to all the terms and conditions of this Agreement, you shouldn't, and are not permitted to, use the Website or our Services.


2. Our services


Our Website provides a platform for you to share your story with other New Zealander’s and to have a voice about your experiences with mental health and provide support for other people with similar or relatable experiences. We do this by allowing New Zealanders to submit stories about their lived experiences of mental health which we then share for all users to read on the Website (“Services”).


3. Code of Conduct:


We do not tolerate hate speech, bullying or other harmful content being shared on our Website. Any submissions that contain threats or hate speech, content that targets private individuals to degrade or shame them, personal information meant to blackmail or harass someone, or any other content that we consider a form of bullying, is a violation of these Terms. 


When hate speech is being shared to challenge it or to raise awareness, we may allow it. In those instances, we ask that you express your intent clearly. 


If you encounter content that violates this Code of Conduct please report it and we will take appropriate action. 


4. Suspension


Needsandco reserves the right to suspend your right to use or access our Website as a result of any breach of these terms, and any breach may result in your ability to access and publish content on our Website being temporarily or permanently removed.  


5. ​User content

As a user of our Website, you retain the ownership of any content that you submit to our Website, a site writer or any third parties acting on our behalf, including stories, comments, images, emails or any other content you may submit (“User Content”). You can submit articles for publication on our Website by completing a submissions form or emailing us. Please note that due to the number of submissions we receive, not all User Content will be published. We value your time and honesty in submitting your story and thank you for sharing your journey with us.



6. Licence to use content


When you submit User Content, you grant us a non-exclusive, worldwide, royalty-free, sub licensable, transferable right and license to use, host, store, cache, reproduce, publish, display (publicly or otherwise), perform (publicly or otherwise), distribute, transmit, modify, adapt (including, without limitation, in order to conform it to the requirements of any networks, devices, services, or media through which our Services are available), such User Content. The rights you grant in this license are for the limited purposes of allowing us to share the User Content to other users and to improve and promote our Website. If at any point you feel as though you no longer want your story published, you can email us and we will remove it from our Website. You may not copy and paste any of needsandco content without prior permission from our team. Our goal here is to create a positive and happy space for everyone to share their stories in the goal of making it a little less lonely of what life may throw our way.


7. Publicly available information


When you provide us with content, it is published so that anyone can view it. Any User Content which published on our Website is shared publicly and is therefore accessible by everyone who accesses our Website, including search engines.  This may affect the control you have regarding that content. In addition, information shared publicly may be copied and shared throughout the Internet. We therefore, recommend that you think carefully before submitting any content that you may not be comfortable having in the public domain. 


8. Limitation of liability


To the maximum extent permitted by applicable law, Needsandco are not liable for: (a) any indirect, incidental, exemplary punitive, or consequential damages of any kind whatsoever; (b) loss of: profits, revenue, data, use, goodwill, or other intangible losses; (c) damages relating to your access to, use of, or inability to access or use our Services or your User Content; (d) damages relating to any conduct or content of any third party or any other user using the Services or your User Content, including without limitation, defamatory, offensive or illegal conduct or content; and/or (e) damages in any manner relating to your use of the Services and our Website and publishing of your User Content. This limitation applies to all claims, whether based on warranty, contract, tort, or any other legal theory, whether or not Needsandco has been informed of the possibility of such damage.


Although Needsandco aims to help and support people with their mental health, it is designed to provide general information and it is not a substitute for professional medical advice. Needsandco is not responsible or liable for any actions taken by any Users because of their use of our Website. Advice that is contained in User Content that is published on our Website is not professional advice and Needsandco gives no guarantee as to the accuracy of any published User Content. 

9. Exclusions to limitation of liability

Some jurisdictions may not allow the exclusion of certain warranties or the exclusion/limitation of liability as set out above, so the limitations above may not apply to you if you are located in those jurisdictions.

10. Persons Under 18


You may not use the Website or our Services, provide any personal information to Needsandco, or otherwise submit personal information through the Website (including, for example, a name, address, telephone number, or email address) if you are younger than 18 years of age . 

We do not knowingly collect personal information from persons under 18. If you are the parent or guardian of a person under 18 and believe that he or she has provided personal information to us, please contact us and we will delete their information promptly


11. Third party services

Where this Website has external links to third party websites and resources, Needsandco is not responsible or liable for the availability or accuracy of any such link or resource, or for the content, products, or services on or available from such websites or resources. Links to such websites or resources do not imply any endorsement by Needsandco.   By accessing our Website you assume all risk arising from your use of any links to third party websites or resources.  If you choose to share information that you have submitted to Needsandco with a third party via an external link from needsandco.net, these Terms and Conditions and our Privacy Policy do not apply to those third party websites. You are responsible for understanding that third party’s terms and privacy policies. 


12. Privacy


​ For information about how Needsandco collects, uses, and shares your information, please review our Privacy Policy [need to insert hyperlink to privacy policy]. You agree you have read the Privacy Policy, which describes our collection, use, and sharing (as set forth in the Privacy Policy) of such information, including the transfer of this information to New Zealand for storage, processing, and use by Needsandco. 

You are not allowed to repost our content on needsandco.net unless you have prior permission


13. Newsletters

When you provide your email address to Needsandco for the purposes of subscribing to an email newsletter, Needsandco does not sell or pass that address on to any third parties. 


14. Changes to Terms

We may change these Terms and Conditions and Privacy Policy from time to time. If we do, we will let you know by posting a notification on our Website. If you continue to use the Services or submit User Content after receiving notice of a change you are deemed to have accepted the change.  If you do not consent, you must stop using the site and its associated social channels and services immediately


15. Users outside of New Zealand


Needsandco is primarily a New Zealand focussed service, however, it may be accessed from anywhere in the world. Needsandco’s servers and operations are, however, located in New Zealand, and Needsandco’s policies and procedures are based on New Zealand law. As such, the following provision applies specifically to users located outside of New Zealand: You acknowledge that we will transfer, store, and process your information, including but not limited to User Content and any personal information, in New Zealand and you will comply with the relevant laws of your country when using the Services provided by Needsandco. Needsandco is not responsible for any breaches of any laws from any country that arise out of your use of Needsaco’s Services.